West County Volvo: A Proud Winner of the Volvo Excellence Award

Every calendar year, the Volvo Cars of North America Excellence Awards acknowledge an exclusive group of dealerships across the country that both meet and exceed specific performance requirements, setting the benchmark regarding highest new car volume sales. Our team at West County Volvo is proud to join this exclusive group.

The tremendous honor to serve our customers daily is one that our team does not take lightly here in Manchester, MO.  With this said, our team warmly accepts this recognition with a fond appreciation and continued commitment to making your dealership experience as memorable as possible.

Performance Qualifiers: Measuring Where Our Team Excels

The performance qualifiers used to determine this award's recipients include satisfaction with sales and services, along with parts and accessory purchases. Training requirements are another area measured for these nominations, with sales effectiveness also examined.

 

Looking at these categories, it becomes clear that professionalism, etiquette and transparency are all part of the formula to keep our customers happy with the respective departments at our dealership. Our care when it comes to holding our experts to the highest of standards, paired with our dedication to understanding your specific needs and how we can subsequently meet them, are contributing factors that bear mention.

Connect with our Team Today to Learn More about our Approach

Our team at West County Volvo is never content and always looking for new, refreshing ways to improve. While we take pride in being named a winner of the Volvo Excellence Award, we will continue to grow our quality of customer service to meet your shopping needs that inevitably evolve. Contact our team today to discuss these efforts, along with whatever else may be on your mind.


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